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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Devy008
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Built in camera showing black screen

HP Recommended
Microsoft Windows 10 (64-bit)

The built in camera on my PC is showing black screen. All the privacy settings are allowing the access to camera app, and I've recently reinstalled it using the device manager. But nothing changed.

 

This is my device info -

Edition Windows 10 Home
Version 21H1
OS build 19043.1237

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praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi@Devy008, Welcome to the HP Support Community!

 

We reviewed your post and I understand that the webcam is not working 

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

https://support.hp.com/in-en/document/c03430151

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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