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HD76
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CARTRIDGE ERROR - HAVE NO NEW CARTRIDGE TO REPLACE IT AS I'M ON INSTANT INK.

HP DESKJET 2620
Mac OS X 10.10 Yosemite

HP DESKJET 2620

 

SHOWING CARTRIDGE ERROR ON TRI - BUT HAVE NOT BEEN SENT REPLACEMENTS YET. 

HOW DO I GET A DELIVERY ASAP?

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HP Support Agent
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HP Recommended

CARTRIDGE ERROR - HAVE NO NEW CARTRIDGE TO REPLACE IT AS I'M ON INSTANT INK.

Hi @HD76

 

Welcome to the HP Support Community. 

 

Have you tried these steps yet? 

 

I'd also suggest you check your Instant Ink account page. Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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