cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
lucyeh1
New member
1 0 0 0
Message 1 of 2
314
Flag Post

Can I use hp instant ink whilst using a USB cable?

HP Recommended

I can't connect my printer to my university wifi so I'm having to use a USB cable to connect it to my laptop. I've set up an instant ink contract however will this still work without using the network or will I have to cancel it and purchase my own ink when it runs out?

1 REPLY 1
ShlomiL
Level 17
Level 17
31,294 31,008 5,345 12,444
Message 2 of 2
Flag Post
HP Recommended

Hi,

You will have to cancel and purchase ink from any nearby store, HP Instant Ink requires the printer to connect to the internet through a network:

Spoiler
A printer with an active Internet connection: The printer must be set up on a wired or wireless network and Web Services must be turned on. This connection is required so that HP Instant Ink can securely monitor your printer’s ink status. A daily connection between your printer and the Internet is not required, but HP recommends that you allow your printer to remain connected as often as possible. After your printer has been disconnected for a few days, you receive reminders to connect. If you fail to connect, eventually your HP Instant Ink cartridges stop printing.

https://support.hp.com/us-en/document/c03767639

 

Be aware, if you already use HP Instant Ink cartridges, these will stop working when the billing cycle ends, not when it runs out:

https://support.hp.com/lt-en/document/c03767641

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation