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09-02-2022 12:33 PM - last edited on 09-02-2022 12:53 PM by MayS
I have an HP ENVY 5055. I cancelled the account but have now reactivated it. It is telling me that I cannot use the previous cartridges that were sent to me on the old account. Is that true?
09-09-2022 04:25 AM
WeWelcome to the HP support community.
I understand that the instant ink cartridge is not printing, and I am glad to assist you.
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