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08-12-2022 06:45 AM - last edited on 08-12-2022 08:33 AM by MarcusC
HP has blocked my printer cartridge because their system claims I have to correct my payment method for HP instant ink..
Have entered payment data +10x already. Many error messages and interrupted procedures, but at least 3 times their own system and my bank's system have signaled the procedure is successful and all should be OK, but still the status of my printer stays the same.
How do I get this resolved without having to simply buy a new printer!
I also no longer want Instant Ink, I simply want to be able to use my printer whenever I want to and I'll buy my cartridges in the shop.
08-20-2022 04:44 PM
Welcome to the HP Support Community
I understand you are facing an instant Ink issue with your HP DeskJet 2710 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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