Create an account on the HP Community to personalize your profile and ask a question
05-15-2023 05:15 AM
I can not log in to my account as I am directed to HP smart. My printer and hp instant ink account can not be added to HP smart. I tried to close the HP smart account but can not find any instructions to do this.
05-16-2023 01:22 PM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with logging in to your HP Smart Account.
Please follow the steps from this document to edit your HP Smart Account.
Let me know if this helps.
Take care and have a nice day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
05-27-2023 12:46 PM
This issue might require one on one interaction over the phone to fix it.
I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
Take care and have a great day ahead!