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- Can't claim my free 6 months HP instant ink

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03-05-2022 07:22 AM
I bought a HP deskjet 2710e all in one printer as it had 6 months free instant ink. However, I do not have the code/pin I need to be able to claim the 6 months.
It gives me the option to click on what option I'd like to choose when I log into HP Instant Ink but to redeem the offer it asks for a pin which I do not have as there was no flyer in the box and I can't seem to see the code in an email when I've checked my emails.
Any help would be greatly appreciated as I only have until tomorrow to try and claim the offer 😞
03-07-2022 12:31 PM
Welcome to the HP support community.
I understand that you want to claim 6 months free instant ink offer, I am glad to assist you.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee