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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Message 1 of 2
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Can't enable Web Services or Print Claim Code

HP Recommended
HP Officejet 7612
Microsoft Windows 10 (64-bit)

I have recently installed a new HP Officejet 7612 Wide Format e All-In-One printer in my home office. I am unable to enable Web Services - ePrint and Apps. In addition, I am unable to print the claim code for HP Instant Ink reward.

 

Any help would be greatly appreciated. 

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HP Recommended

Hi,

Install the latest printer firmware from your computer and then try enabling web services again:

https://ftp.hp.com/pub/softlib/software13/printers/oj7612/OJ7612_1829A.exe

 

Please be aware that regardless of HP Web Services usage, the HP Officejet Pro 7612 printer is not HP Instant Ink Eligible and cannot be used with the HP Instant Ink service.

 

Shlomi



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