Can't finish instant ink setup

[ShivT]

I am in trying to sign up for instant ink. I'm told go to the HP Smart app to finish setup by clicking Instant Ink - Get supplies, but all that does is take me to the ink sales page. No setup. Can anyone help please? My printer is connected and is showing in the main tile.....

Many thanks

[Raj_05]

Hi @ShivT,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering an issue with setting up HP Instant Ink on your HP Deskjet 3070A printer through the HP Smart app. Here are a few steps you can try to resolve this issue.

• Update HP Smart App: Make sure you have the latest version of the HP Smart app installed on your device. Sometimes, updating the app can resolve compatibility issues or bugs.
• Check Internet Connection: Ensure that your printer is connected to the internet properly. You need a stable internet connection to complete the setup process for HP Instant Ink.
• Restart the Printer and App: Sometimes, a simple restart can fix temporary glitches. Turn off your printer, wait for a few seconds, and then turn it back on. Similarly, force quit the HP Smart app on your device and relaunch it.
• Verify HP Instant Ink Account: Double-check that you have signed up for an HP Instant Ink account online. You should have received a welcome email or confirmation after signing up.
• Clear App Cache (if applicable): If you're using the HP Smart app on a smartphone or tablet, clearing the app's cache may help. This option is typically found in the app settings.

By following these steps, you should be able to troubleshoot and resolve the issue with setting up HP Instant Ink on your HP Deskjet 3070A printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support