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Microsoft Windows 11

This is what type of printer I have: HP ENVY Photo 7155 All-in-One Printer

Serial Number

[Personal Information Removed]

Product Number

K7G93A

 

All I want to do is add it to an account, like the other one that was ALSO out of warranty, so that I can get the instant ink automatically sent to me when out. Why is this not working? I bought another used printer, also out of warranty, and it worked with this. 

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Hi @TheKAVASolution,

 

Welcome to the HP Support Community. I'd be happy to assist you!

 

Are you trying to enroll in an instant ink account with this HP ENVY Photo 7155 All-in-One Printer? Could you elaborate more on the issue?

 

And do you also have an existing hp instant ink account? If yes, I would need a few details. 

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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