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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Pskladzien
New member
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Message 1 of 2
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Can't install HP smart

HP Recommended
Instant ink 2700
Android 8.0 Oreo and older

I just bought instant ink 2700 but i Hope it would work, problem is that i can not get app on my phone. I use Huawei p20 lite and when i am trying to install app from wtorek i get neverending "awaiting" info instead of installation.

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

 Hi @Pskladzien,

 

I'd like to help!

 

Try the below suggestions -

  1. Uninstall HP Smart 
  2. Try updating the printer firmware. refer - HP Printers - Updating or Upgrading Printer Firmware 
  3. Install HP Smart from the Play store 
    Try updating mac and printer firmware

You may also refer to HP printer setup (Android)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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