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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-22-2023 10:38 AM - last edited on ‎09-22-2023 12:25 PM by Retired

HP Recommended
Product: HP ENVY 4507 e-All-in-One Printer

When I press the option to launch paid service for instant ink on the smart app,  it buffers for ages and then tells me it cannot obtain printer details( even though it shows my printer and has its details on the app anyone know how to resolve this please?

1 REPLY 1

‎09-24-2023 10:44 AM

HP Recommended

Hi @Musician49,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with enrolling in Instant Ink service.

 

Kindly refer to the steps on this link and let me know if that helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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