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‎06-07-2022 02:41 PM

HP Recommended
Product: HP office jet 5400
Operating System: iOS

I updated my payment and now I can’t print. When  I try, the error message states “unable to print, update payment method.” The payment went through so I know that’s not the issue. Please Help 

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1 person had the same question
1 REPLY 1

‎06-11-2022 01:47 AM

HP Recommended

@Aleese23

 

Welcome to the HP Support Community.

 

I'd love to help.

 

Could you share a screenshot of the error? Also, do you have the HP Officejet Pro K5400 Printer?

 

Let us know 🙂

 


I am an HP Employee

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