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moe21big
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Can't print

What do I do when HP put a lock on my printer because I canceled HP Instant Ink?  

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HP Support Agent
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Message 2 of 2
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Can't print

Hi @moe21big

 

Welcome to the HP Support Community. 

 

HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

 

To know more, refer to this document - HP Instant Ink - Cancelling Your HP Instant Ink Service

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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