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- HP Community
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- Can't print

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11-24-2023 09:21 AM
I can't print from my DeskJet 2742e. It complains that "there is a problem with my payment method".
I have to give HP a payment method to print from the printer I bought??? What kind of a scammy enterprise is this? It's bad enough that I was forced to give my personal information to HP to be allowed the kindness to even connect to my printer.
11-25-2023 06:54 AM
Hi @magnuswenn,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
Are you enrolled in the instant ink program? If yes, I recommend you to contact phone support, As we have limited support boundaries in the support community as of now.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee