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‎09-05-2020 10:17 AM

HP Recommended
Operating System: Microsoft Windows XP
Product: Hp Envy 7830
 

how can I set up my new printer that came withOUT the setup cartridges? I have new hp cartridges.

thanks! 

1 REPLY 1

‎09-07-2020 12:58 PM

HP Recommended

@PMH333, Welcome to the HP Support Community!

 

  • The ink cartridges that go with the printers are setup ink cartridges that are designed to initialize the printer.
  • These ink cartridges are not available at local stores.

We can try to perform a reset on the printer to bypass the use of setup ink cartridges so that you may use the regular HP ink cartridges.

I have sent you a private message with the reset instructions. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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