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‎10-10-2019 03:17 PM

HP Recommended
Product: Envy5055
Operating System: iOS

It says there's a server error reported every time I try to input my printer code to sign up for instant ink

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1 person had the same question
1 REPLY 1

‎10-13-2019 12:00 PM - edited ‎10-13-2019 12:01 PM

HP Recommended

@Reene13, Welcome to the HP Support Community!

 

Make sure the printer is connected to the internet.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Restart web services

On the printer screen, go to Setup > Network setup > Web services. Turn Off, wait for a while, turn it back ON

Go to Printer code > Printer code displays on the printer control panel

 

To know how to enroll to Instant Ink, refer to this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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