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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎12-28-2020 01:41 PM

HP Recommended

I have a HP envy Photo 7855 printer with the HP instant ink.  I need to buy a new HP printer can my instant ink be transferred?  And how do I do that?
Thanks

9 people had the same question
1 REPLY 1

‎12-30-2020 01:34 PM

HP Recommended

Do you want to have both printers enrolled in Instant Ink, or are you replacing the Envy Photo 7855 with a different printer in the program?  You cannot transfer instant ink cartridges that have been used in one printer to another printer but HP does have a plan for replacing printers in the plan.  Section 6.f of the terms of service indicate:

 

Replacement Printers. You cannot transfer your Instant Ink Service to another printer; provided, however, that You may replace a printer in your Instant Ink Service through the Instant Ink printer replacement process. The Instant Ink printer replacement process may be found on Your Dashboard and/or as you activate your replacement printer.


Bob Headrick,  HP Expert

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