Cancel instant ink - Should have never signed up

[DavidP12341]

Terrible policy.  My printer had full cartridges when I signed up.  Now black is almost empty.  Have not received anything for a year, so it was not worth the cost.  My printer has been hijacked to prevent me from using it.  I would be fine with buying as needed, but if I can't use what I paid for, you lost a customer.  I will buy anything but hp.

[Kumar0307]

@DavidP12341, Welcome to the HP Support Community!

Apologies for the inconvenience. To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[dmcwwwwwwww]

Hi there, I have a similar issue, please respond. 

[Kumar0307]

@dmcwwwwwwww, Welcome to the HP Support Community!

Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

Keep me posted.