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‎12-14-2022 10:25 AM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

I would like to cancel my instant ink subscription. Apparently I cannot use my printer with a different ink cartridge. 

2 REPLIES 2

‎12-18-2022 04:03 AM

HP Recommended

Hi @TVingless,

 

Welcome to the HP Support Community

 

I understand you need information on canceling your Instant Ink Subscription. Not to worry I will help you to get a resolution to resolve the issue.

 

Please refer to this document: HP Instant Ink - Cancel Your HP Instant Ink Service

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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‎12-22-2022 12:29 AM

HP Recommended

Click My Account, and then click Account Settings. Click Cancel my HP Instant Ink Subscription. You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully

 

Regards,

Will

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