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08-04-2024
04:48 PM
- last edited on
08-05-2024
07:55 AM
by
JessikaV
Dear team
I continuously receiving emails to ask me change my payment method. Actually I tried many times to cancel my account and stop my subscription. But the problem is I’m not able to log in my account at all. Could you please help me to cancel my account and stop my ink subscription as soon as possible! Many thanks!!!
08-06-2024 11:11 AM
Hi @Yinxuan,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.