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Message 1 of 2
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Canceled Instant Ink Service does not free the printer.

HP Recommended
OfficeJet 6950
Microsoft Windows 10 (64-bit)

Hello

on October 5th I subscribed the Instant ink service with a paid plan. The next day (October 6th) I regretted my choice and I canceled the service. Unfortunately, despite the communication that the Instant Ink service is canceled, the printer continues to inform me that it is registered with the service and this prevents me from changing some parameters. How is it possible? What should I do to free the printer?

Thanks 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Martinbike, Welcome to the HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

To know how to cancel the subscription, click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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