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‎06-05-2023 10:38 AM - last edited on ‎06-05-2023 11:02 AM by Retired

HP Recommended

Even replacing ink don’t work should I send the ink back tried to use other ink don’t work either what to do can they stop my printer from working?Tried to instal a code 425

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1 REPLY 1

‎06-05-2023 01:39 PM

HP Recommended

Hi @nohomemaker,


Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are unable to print after cancelling your instant ink account.

 

You need to remove all the instant ink cartridges and use only the cartridges purchased from the store.

 

Please check the instant ink terms and conditions from this link: https://instantink.hpconnected.com/uk/en/terms 
 

I hope this answers your question and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post answers your question, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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