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‎12-03-2022 02:34 AM - last edited on ‎12-03-2022 12:47 PM by Retired

HP Recommended

Hi, 

I have been being charged for instant ink for months now and never received it, as well as haven’t been able to cancel it because my account is saying that I have no printer available at this time. I would just like to cancel the subscription. 

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1 REPLY 1

‎12-06-2022 09:49 AM

HP Recommended

@Charlene111

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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