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‎08-28-2022 01:17 PM

HP Recommended
Product: Officejet 3830

I need to cancel my subscription for the Officejet 3830 since I upgraded the Envy 6055e

Category:
1 person had the same question
2 REPLIES 2

‎09-01-2022 02:24 AM

HP Recommended

Hi @3830DGB

Welcome to the HP support community.

 

I understand that you want to cancel your subscription. I'd like to help!

Since you mentioned that, you got the new Envy 6055e, and hence you want to cancel the instant ink subscription correct?

Are you looking to continue with the instant ink program with your new printer?  If yes, you can replace the printer in your instant ink account by clicking here.

 

If you do not wish to continue with the instant ink program, you may go through this document here.

 

Hope this helps. Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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‎09-02-2022 02:52 AM

HP Recommended

Hi @3830DGB

 

Have you tried those steps yet? Do you still need assistance? Let me know if I can help. Have a great day 🙂

Elohi_NR
I am an HP Employee
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