Cancellation

[vicmaine]

I just got a charge on my credit card for $16.99 that I want refunded! 

I have not OKd a monthly HP Service Charge. CANCEL this charge.

Thank you for your time and assistance.

Victoria Purdum

[personal info removed]

[Rachel571]

Hi @vicmaine,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see you need help with the monthly charges. May I know what charges are you referring to? 
Could you please let me know which subscription are you referring to? May I know if it is related to instant ink Or HP Smart friend?

I request you to share all the details in a private message. 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the HP unit.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support