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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Cancelled Hp Instant Ink but still billed

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03-28-2023
05:21 AM
- last edited on
03-30-2023
11:46 AM
by
MayS
I cancelled Hp Instant Ink because I didn't receive any cartridges in the last 10 months, but I still got billed. I'd like to be refund and I want to be sure that my Hp Instant Ink service got cancelled for good.
03-30-2023 10:13 PM
Hi @nelsonvitty,
Welcome to the HP Support Community.
I'd like to help!
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee