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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
rustyinvegas
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Cancelled Hp Instant ink service, but still being billed.

HP Recommended
Hp 8720
Microsoft Windows 10 (64-bit)

I called for 3 days and could not get through.  I had planned to Cancel, or at least talk with them about their Billing.  After not being able to get through, I went on-line and finally cancelled, or though I thought.  Two weeks ago, I cancelled, and yet I continue to receive Billings of $ 10.73 this current month.  I do not even have the printer working at all.  It is somewhat broken, but HP doesn't really care.  They continue to Bill me.  Does anyone else have this problem?  I would not encourage anyone to ever sign up for HP INstant Ink at all.  

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asmita6658
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Hi @rustyinvegas

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,436 1,734
Message 2 of 2
Flag Post
HP Recommended

Hi @rustyinvegas

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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