cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sharonp0306
New member
1 0 0 0
Message 1 of 2
105
Flag Post

Cancelled by ex how do I restart

HP Recommended
Envy 5544
Microsoft Windows 10 (32-bit)

My ex cancelled the ink the account was in his name I have registered but nothing will let me restart with the instant ink the printer refuses to give me anything!!! I can see a registered email but it’s not mine what can I do

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 2
Flag Post
HP Recommended

@Sharonp0306 If the previous account was cancelled, and hasn't been over one billing cycle, you may be able to revoke the cancellation of your account,

here's all you need to know about revoking the HP Instant Ink account: click here for details.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation