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06-12-2022 07:45 AM
I have cancelled my instant ink subscription I have had that confirmed. I have removed both instant inks and replaced with my own hp ink & I have done a hard reset but still the printer says I have to enrol. Also on my account it says incompatible cartridge I have to enrol with hp instant ink.
06-13-2022 09:42 AM - edited 06-13-2022 03:19 PM
Welcome to the HP Support Community
I'd like to help!
I understand you are unable to print even after cancelling the instant ink service
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.