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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎12-21-2023 05:02 PM

HP Recommended
Product: Inspire 7220e

Hello 

 

I cancelled instant ink because my old printer stopped working I received an email saying if I keep my enrolment I’ll get 3 months free so I did I then get a new printer which I can’t seem to select however I didn’t receive the 3 free months from hp 

3 REPLIES 3

‎12-25-2023 02:44 PM

HP Recommended

Hi @Shannon62,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with enrolling in Instant Ink with a free trial.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎12-25-2023 02:51 PM

HP Recommended

Hello

 

this didn’t help as I have already got my trial months that came with the printer but I was also meant to be some month from hp which I haven’t gotten 

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‎12-26-2023 07:50 AM

HP Recommended

Hi @Shannon62,

 

I see that you are facing an issue with your instant ink account free trial that was offered.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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