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03-25-2022 08:57 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Could you please share the picture of the subscription page?
- What seems to be the exact issue with your HP Product today?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
I am an HP Employee