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Cannot get black ink cartridges from instant ink

HP Recommended
Hp env 6200

Printer shows black ink cart faulty. I cleaned the contacts and done a reset on printer but still same fault. Instant ink I cannot get through. New cartridges were fitted only 3 months ago and printed about 40 pages

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HP Support Agent
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@mo53, Welcome to the HP Support Community!

 

What is the exact error message on the printer for the black ink cartridge?

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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