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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎09-20-2022 07:52 AM

HP Recommended
Product: HP ENVY 4527 All-in-One Printer

Hi,

I get a message 

The intended cartridges are not intended for use in this printer, was working fine then stopped.  No power cut etc to my knowledge.

 

Followed all the posted recommendations, Reset, clean cartridge etc..

 

My Home page recognises I have an error and wont send out cartridges until solved, but forums suggest I need a new cartridge.

 

How do I get a replacement ?

1 REPLY 1

‎09-20-2022 10:32 AM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen. 

 

Instant Ink Support.png


Bob Headrick,  HP Expert

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