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‎08-25-2023 10:03 PM - last edited on ‎08-26-2023 08:32 AM by Moderator

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer

Cannot print. I have connected my printer to the internet and is shows that is connected but my printer still shows printer needs to be connected to HP Connected to update its HP Instant Ink status. See printer control panel for instructions.

1 REPLY 1

‎08-27-2023 12:46 PM

HP Recommended

Hi @Adriana77 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing printer issues.

 

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

 

You can follow the steps under this link to uninstall.

 

Furthermore, you can reinstall using HP Smart App from this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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