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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sophiet
New member
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Message 1 of 2
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Cannot register address and no free trial 2 months ink

HP Recommended
Deskjet 2724
macOS 10.14 Mojave

Hi there, im super frustrated. First of all, I installed the printer on Saturday and have signed up an account. But it doesnt show i have 2 months free ink, 

 

When i tried to add my address there is an error on the address fields which I dont understand why! Can someone help me please its so frustrating and i dont want to have this cause me missing out on the free trial. 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@sophiet, Welcome to HP Support Community!
 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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