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‎10-17-2024 06:12 AM

HP Recommended

I cannot remove my credit card from my account.  There are no options to do that from the website; there are only options to add another card.  HP keeps charging me extra charges, such as cancellation charges in the amount of $139.  How do I remove my credit card?

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1 REPLY 1

‎10-17-2024 02:24 PM

HP Recommended

Hi @Debbie221 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP Instant ink account, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

yes you are right there is no optin to removethe card, you can change or add new details, However I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

We appreciate your understanding and patience.

 

Take care and have a good day.

 

-Regards

Raj-HP Support

 

Raj2111
I am an HP Employee

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