Create an account on the HP Community to personalize your profile and ask a question
05-06-2022 10:54 PM - last edited on 05-07-2022 07:25 AM by Ric_ob
My new printer worked for a few days and now the E3 and E4 error messages alternate. I have cleaned and there is no paper jams and cartridges came with the printer and i have instant ink cartridges on the way. How do I reset the 3720 to stop the error messages appearing?
05-08-2022 10:15 AM
@Dags1, Welcome to the HP Support Community! I’m here to help.
E4 means a paper jam and E3 means carriage jam.
Reinstall the inks.
If the issue persists, I have sent you a private message with further instructions. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
I am an HP Employee