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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Robdigital413
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Message 1 of 2
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Cant find Claim code

HP Recommended
HP deskjet 2622
Microsoft Windows 7 (64-bit)

I have HP deskjet 2622

im trying to start ink program and it’s asking for a code claim number. I print the page it told me to and all I get is an email.....tried to enter the 12 characters before the @hpeprint.com and that wasn’t the code any one know how to get the code?

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Robdigital413, Welcome to HP Support Community!

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I see that you are unable to claim the printer, I'd recommend you refer the document HP Printers - Having Trouble Claiming Your Printer?  for assistance.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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