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- Cardstock not even showing up as option for paper

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11-24-2020 10:37 AM
How do I print on cardstock from the HP Deskjet 3755 all-in-one?
There's not a cardstock option for printing- I tried using the photopaper option for the printer, but it's not feeding through.
11-24-2020 12:03 PM
True - the printer cannot be fooled by selecting the Photo paper setting to print on card paper.
If you have not done so, install the Full Feature Software for the printer.
HP Easy Start Printer Setup Software
When asked to select, opt for the "Full software and drivers" (exact wording might vary).
After the software is installed, Restart your computer and log in
Load the paper into the printer according to the instructions in the User Guide (Pages 10-13)
Tell the printer about the paper.
Check / Adjust / Retain the Paper at the Printer Display Panel
NOTE: This option is not available on printers that lack a printer display panel.
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
And / Or
Embedded Web Server (EWS)
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
NOTE: Laser printer options in EWS are very different from those offered in InkJet Printers.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
NOTE: EWS is also available in HP Smart
Set the Preferences - Windows
- Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
NOTE - Make changes to a Shortcut
- Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
- Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
- If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
- Click OK to save the setup
The setup varies according to the software / application you are using to view and submit the job to the printer.
Example - Printing Preferences
Select the closest paper you can find.
Lacking a "card" paper setting, look for "thick" or similar.
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If you have also installed HP Smart (Windows), use the application to print your image or document.
Adjust the settings in the main menu > Select More Settings
Select a shortcut from the ribbon
Adjust the other settings
Click OK to exit the More Settings menu
When ready, click Print
Examples
Reminder: Some settings are printer model dependent
HP_Smart_W10_PDF_Print_2
HP_Smart_Borderless_Print_3.5x5_1
References / Resources
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 3755 All-in-One Printer
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