Carried over paper

[Mother72]

I am paying for 100 printed sheets per month but have never ever had any rollover even though I never use the full amount. How do I rectify this problem 

[Dragon-Fur]

@Mother72 

Welcome to the HP User Community.

Perhaps you are asking about sheets of Paper or Print-by-Page allowance for an Instant Ink Subscription.

I will ask that your question be moved to the Instant Ink board.

The information you seek might be within the Instant Ink Support pages as described below

OR

Contact Instant Ink Support

Contact information is provided in your Instant Ink account and later in this messsage

OR

Wait here in the Community for an agent to find and respond to the question.

Waiting is not fast - as you know, the Community is not Instant Ink Support - Waiting usually works.

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

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Start here:  Get HP Instant Ink Support

Sample Sections

• Your ink
• Your HP Instant Ink account
• Your printer connections

And / Or

At the bottom of the Support webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner

Examples

Instant Ink Support > Solve Problems

HP Instant Ink - Manage your account

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

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Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

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Examples of the Terms of Service Contract for various regions

NOTE:  The Terms of Service Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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