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‎01-12-2023 07:18 AM - last edited on ‎01-14-2023 09:54 AM by Retired

HP Recommended
Product: HP ENVY 5010 All-in-One Printer

I have been waiting for a cartridge to arrive but nothing yet, I cannot use my printer now without the ink cartridges.  How do I enquire about receiving the ink?

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1 REPLY 1

‎01-29-2023 12:02 PM

HP Recommended

Hi @Grant71,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, let me know if you are referring to HP instant ink cartridges.

 

If yes, then to validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link


Take care and have a great day ahead.

Rainbow23 - HP Support.
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