cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
468
Flag Post
HP Recommended

Solved!

Cartridge Problem

I've got the  issue, at the beginning my printer did the job, and suddenly started printing slowly, reaaaallly slowly, and after that i had the message with cartridge error. I've done everything, cleaning the contacts from printer and from the cartridge, but no luck. I've replace the instant ink cartridge with a standard one, and it's running properly. If it won't be sorted, i'm cancelling my contract. Won't pay for something that i don't use. My printer is a HP Envy 5540.

1 REPLY 1
Highlighted
Level 16
Level 16
32,995 26,373 2,400 8,427
Message 2 of 2
431
Flag Post
HP Recommended

Solved!

Cartridge Problem

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

 

 

Instant ink UK.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation