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‎01-14-2023 06:10 PM - last edited on ‎01-15-2023 10:51 AM by Retired

HP Recommended

Printer HP ENVY 5055 Cartridge Problem Error- Cartridges are not communicating properly with printer. I have followed all the troubleshooting steps and it still will not work. I have HP Instant Ink. How do I get a new black cartridge sent to me?

1 REPLY 1

‎01-17-2023 07:58 AM

HP Recommended

Hi @arwgoherd,

 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Rainbow23 - HP Support.
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