cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Fedtmule123
New member
1 0 0 0
Message 1 of 2
103
Flag Post

Cartridge cannot be used before printer has been signed in, and it is singned in .

HP Recommended
HP Envy Photo 6230
Microsoft Windows 10 (32-bit)

Error message : The cartridge cannot be used, before printer has been signed up to HP Instant ink.

Printer has been signed up, catridges has been sent to me by HP. And printer has worked OK untill today.

How can this happen ? And how can i solve this crazy priblem. Your immediate action is needed.

Thks

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
15,091 15,052 1,218 1,377
Message 2 of 2
Flag Post
HP Recommended

Hi @Fedtmule123,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation