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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Julieluhring
Level 1
3 2 0 0
Message 1 of 4
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Cartridge corrupt or missing

HP Recommended
OfficeJet pro 8720
Microsoft Windows 10 (64-bit)

Has anyone else gotten a cartridge error lately?? 

3 REPLIES 3
Kumar0307
HP Support Agent
HP Support Agent
24,026 23,992 1,710 2,050
Message 2 of 4
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HP Recommended

@Julieluhring, Welcome to the HP Support Community!

 

  • Are you using HP Ink cartridges?
  • Which of the ink cartridge is defective?

Kindly perform the steps mentioned in this document to resolve this issue- HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Julieluhring
Author
Level 1
3 2 0 0
Message 3 of 4
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I would imagine that all hp instant ink cartridges ARE authentic. And, it’s ALL of them that are defective— now 3 times sent!! 

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Julieluhring
Author
Level 1
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Message 4 of 4
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HP Recommended

By the way, my printer has been cleared by support so it’s not the hp 8720’s fault!! 

(now what??)

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