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‎02-18-2023 07:15 AM

HP Recommended

My cartridge Is damage. The system is not reading the cartridge because of that at the same time the system says that I am not receive a new cartridge until the old cartridge is installed. What can I do?  I need my cartridge. 

1 REPLY 1

‎02-26-2023 09:41 PM

HP Recommended

Hi @Tahis 
 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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