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07-14-2022 06:48 PM
I need a colored ink cartridge but the system says I should have one but I don't. The cartridge that I have is empty. I have been trying to get a hold of someone but can't make any progress. HELP!!!!!!!
07-14-2022 08:36 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
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