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Cartridge error

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HP ENVY Photo 6234 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have a HP Instant ink printer (HP Envy photo 6234). It was all OK but suddenly in the last few days its throwing a message 'Cartridge problem - remove and reinstall the indicated cartridge..' as soon as the printer is turned on. it shows the Black cartridge which I have removed and reinstalled multiple times and also cleaned it as instructed still no luck. I am on the instant ink subscription plan and havent had a replacement black ink for more than a year now. Not sure if there is a problem with the cartridge as I dont have a spare one to try. could some one please help?

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@lUD_FIZIK, Welcome to HP Support Community!


To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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