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‎11-19-2020 05:33 AM

HP Recommended
Operating System: Other

Changed my black ink cartridge now keep getting a error message but when I put in the old cartridge theres no error message, I've tried to go on virtual chat but dont get a proper response and i need a new black cartridge asap

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1 REPLY 1

‎11-26-2020 07:33 AM

HP Recommended

@Stormusmaximus, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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